Terms & Conditions

Welcome to Refined Gifts Co. These Terms and Conditions govern your use of our website and your purchase of products from us. By accessing or using this website, you agree to be bound by these terms.

If you have any questions, please contact us at enquiries@refinedgiftsco.com

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1. About Us

Refined Gifts Co is an online retailer offering men's gifts, natural soaps, and toiletries.
Website: www.refinedgiftsco.com

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2. Ordering from Us

• All orders placed through our website are subject to acceptance and availability.

• Once your order is placed, you will receive an order confirmation by email.

• We reserve the right to cancel or refuse an order at any time, for example if products are out of stock or if there is an error in pricing or product information.

 

3. Product Information

• We aim to ensure that all product descriptions, images, and prices are accurate and up to date.

• Please note that colours may vary slightly due to different device displays.

• As some of our items are handmade or contain natural ingredients, slight variations may occur.

 

4. Pricing & Payment

• All prices are in GBP (£) and include applicable UK VAT (where applicable).

• Payment must be made in full at the time of ordering.

• We accept secure payments via major credit/debit cards.

• We reserve the right to change prices at any time, but this will not affect orders already placed.

 

5. Delivery

• Delivery times and charges are stated on our Shipping Policy page. (available on our website)

• We aim to dispatch orders promptly, but delays may occasionally occur due to external factors (e.g. courier delays, holidays).

• You will be responsible for providing accurate delivery details. We cannot be held liable for delayed or failed delivery due to incorrect information.

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6. Returns & Refunds

• Our Refund Policy (available on our website) outlines your right to cancel and return items under UK Consumer Contracts Regulations.

• For hygiene reasons, some products (e.g., opened soaps or toiletries) are non-returnable unless faulty.

• Refunds will be issued in accordance with our Refund Policy.

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7. Intellectual Property

• All content on this website — including images, text, graphics, logos, and product descriptions — is the property of Refined Gifts Co or our suppliers and is protected by copyright laws.

• You may not reproduce, distribute, or use any content without our prior written consent.

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8. Limitation of Liability

• We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased from us.

• Our total liability to you shall not exceed the value of the order placed.

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9. Website Use

• You agree not to misuse our website or interfere with its operation.

• You may not use this site for unlawful or unauthorised purposes.

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10. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the UK courts.

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11. Changes to These Terms

We may update these Terms and Conditions from time to time. Please check back regularly for any changes. Continued use of our website means you accept the latest version.

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12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:
enquiries@refinedgiftsco.com