Privacy Policy

At Refined Gifts Co, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are

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Refined Gifts Co is an online store offering high-quality men’s gifts, natural soaps, and toiletries.
If you have any questions about this Privacy Policy, please contact us at:
enquiries@refinedgiftsco.com

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2. What Information We Collect

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We may collect the following types of personal data when you use our website:

• Full name

• Email address

• Delivery and billing address

• Telephone number (if provided)

• Payment details (processed securely by third-party providers)

• Purchase history

• Website usage data, including IP address and browsing behaviour

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3. How We Use Your Information

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We use your information to:

• Process and fulfil your orders

• Send order updates and respond to queries

• Improve our website and shopping experience

• Comply with legal or regulatory obligations

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4. Sharing Your Information

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We will never sell your data. We only share it with trusted third parties when necessary to operate our business, such as:

• Payment service providers (e.g. Stripe, PayPal)

• Delivery partners

• Website hosting and analytics providers (e.g. Wix, Google Analytics)

• Legal authorities when required by law

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5. Marketing Communications

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If you choose to subscribe to our newsletter, we may send you product updates, offers, or news. You can opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

6. Data Storage & Security

Your personal data is stored securely and is only accessible by authorised personnel.
Payment details are encrypted and processed securely via third-party providers — we do not store card information ourselves.

 

7. Your Rights

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Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to or restrict processing

• Withdraw marketing consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of your rights, contact us at enquiries@refinedgiftsco.com

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8. Cookies & Tracking Technologies

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What Are Cookies?

Cookies are small text files placed on your device to improve your experience on our site. They help us understand how visitors use our website and allow essential functions like shopping carts and checkout to work correctly.

Types of Cookies We Use:

• Essential Cookies – Required for site functionality (e.g. shopping cart, login)

• Performance Cookies – Help us understand website traffic and behaviour (e.g. via Google Analytics)

• Functional Cookies – Remember your preferences and enhance usability

• Marketing Cookies – Used by third parties to deliver relevant advertising (only if consented)

Managing Cookies

When you first visit our website, you’ll be asked to consent to our use of cookies. You can change your preferences or disable cookies at any time in your browser settings.

Please note: Disabling cookies may affect the functionality of some parts of our site.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our business practices. The latest version will always be published on our website.

10. Contact Us

If you have any questions about this policy or your data, please get in touch:
enquiries@refinedgiftsco.com